Whether it’s a digital only brand or a multi-channel retailer, selling merchandise on the Amazon marketplace has now become a key component of the sales strategy for many. In fact, Amazon averages a 74% share (Source: Search Engine Watch) of digital transactions in the US alone; as the marketplace expands its footprints to other geographies, this number could be significantly higher. Amazon is in fact emerging as the preferred search engine for eCommerce customers with real purchase intent. Which is why 54% of product related searches (Source: Search Engine Watch) across the world happen on Amazon, while Google trails back at 46%.
However, ranking higher on Amazon is no easy feat; you need to get a sequence of actions in order at your end before you make this happen. Here’s how you can go about it:
1. Content Optimization
Optimizing product listings for the platform is the most critical key to the puzzle. Did you know that 19 out of 20 listings are not correctly optimized? Conversely, a good listing results in higher organic rank, better clicks and conversion ratio, all of which are necessary for business.
While any product listing has multiple elements, the overall idea is to ensure that your content is optimized on two parameters:
A good idea is to analyze the customer reviews and FAQs on your products as well as your competitor products in the same category, and understand the customer sentiment around it. This will help you when curating the content for your own listing. Some of the fundamental content elements of any listing on Amazon include title, product description, bulletin features, and backend search terms.
2. Focus on visual marketing for your product
Other than the written content, you must also put in efforts to optimize the visual elements of your listing (such as feature images, videos and A+ content). Some of the key elements to boost visual marketing for your Amazon listings are as follows:
3. Price your product competitively
Pricing is the leading factor of purchases on Amazon, with 82 percent of Amazon buyers in the US listing it as the most important shopping consideration. Understanding what your target market is willing to pay for the product can help you hit the nail on the head. For this, you need to:
4. Tackle negative reviews at the earliest
According to expert market studies, 86% of people hesitate to do business with a company if it has negative online reviews. So while the first step of the process will always be to deliver a fantastic product, if you’ve under-delivered on certain occasions and hence, earned a negative review, you need to have a plan to respond well to criticism too. Though as sellers you cannot directly influence the kind of reviews that you get, following are some useful tips:
5. Use Amazon Ads/PPC to increase your traffic and rank
Amazon, as a platform, has the capability to give brands just the push they need, as long as their advertising strategy is executed in the right means and ways. Moreover, unlike organic SEO, this method attracts visitors to your listing from the get-go, with a focused approach and greater objectivity. But how do Amazon Ads exactly help with ranking higher on the platform?
6. Manage your inventory effectively
Selling products on Amazon is a high volume game. Hence, when you are going all out to market your listing and drive conversions for your products, make sure that you are well-prepared to tackle large spurts in demand.
7. Ensure better delivery & shipping mechanisms
One of the sure-shot ways to ensure that you rank better and increase your chances of winning the Buy Box is by offering hassle-free and fast shipping to customers.
For this purpose, Fulfilment by Amazon (FBA) is a unique service offered by Amazon that removes the retailer’s burden of storing, packing, and shipping orders as well as handling returns and exchanges. Believe it or not, this service gives sellers a 30-50% increase in sales.
There are also other similar options available like SFP (Seller-Fulfilled Prime). The idea is to improve your seller metrics through displaying the Prime badge and fulfilling orders with a two-day window for no additional charge.
8. List your product in the right category
Listing your product within the right category & subcategory on Amazon helps with better indexing, better ranking and also a better customer experience. For example: if you’re selling a hair-dryer online, the most relevant parent-child variation would be to enlist the product under Electric Appliances under the Hair and Beauty category. Incorrect categorization can make it very difficult for customers to find you on the eCommerce behemoth, thereby affecting discoverability, visibility, and sales.
9. Update. Optimize. Repeat
As an e-tailer, you must continuously analyze concrete data to get better actionable insights for your business. In our experience of working with 50+ brands on Amazon, a good idea is to leverage the various data points provided through specific reporting tools directly by Amazon, such as Amazon Brand Analytics, Amazon Pi, etc. Few examples are as follows:
All in all, for most retailers, Amazon is a critical part of the online sales mix. In order to reach more people and do better business on the platform, you must learn the nuances of the platform and understand how to reach more people, drive impressions, build positive word-of-mouth and in turn, attract greater repeat sales. In order to achieve all this, one must rank higher on the platform, which is not a hard task – just one that demands oodles of patience and consistency!
United States
India